911 Program in Iowa

The Code of Iowa, Chapter 34A, states that the director of Iowa Homeland Security and Emergency Management shall appoint a program manager for the 911 program in Iowa. The program manager shall act under the supervisory control of the HSEMD director and in consultation with the 911 Communications Council.

All 99 Iowa counties have the capability of accepting wireless enchanced 911 Phase II service, which provides the call taker at the public safety answering point with latitude/longitude coordinates so they can more readily locate the person who has placed the 911 call.

Open Book

Iowa Administrative Code

In Iowa, 911 phone service for land and wireless phones is provided for by the Code of Iowa, Chapter 34A, and the Iowa Administrative Code, Section 605, Chapter 10.

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Call 911 for Emergency

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State of Iowa 911 Shared Services

Attention PSAPs! Are you thinking about the shared services option? Check out this informational video.

911 Council Meetings & Minutes

YouTube Logo View past council meetings on YouTube.

Council meetings are held at 9 a.m. on the second Thursday of each month, at the West Des Moines City Hall, 4200 Mills Civic Parkway in West Des Moines (unless otherwise noted). Upcoming 2021 meeting dates:

Most Recent Meeting Minutes (Approved)

Want to be notified about upcoming Iowa 911 Communications Council meetings? Sign up to receive emails. (Enter your email address and then scroll down to Homeland Security & Emergency Management lists. Check the box next to the “911 program of Iowa.”)

    911 Council Member Directory

    Jeff AndersonIowa Emergency Management Assoc.
    (Marion County Emergency Management)

    Tracey BeardenIowa Chapter of the National Emergency Number Assoc.
    (Polk County Emergency Management)

    Mike BryantIowa Assoc. of Professional Fire Fighters
    (Ames Fire Department)

    Taylor TeepellIowa Telephone Assoc. >15,000 customers
    (CenturyLink- Des Moines)

    Jack DeAngeloIowa Telephone Assoc. <15,000 customers
    (Sully Telephone Association)

    Robert Dehnert(Vice Chair), Iowa Emergency Medical Services Assoc.
    (West Des Moines Emergency Medical Services)

    George GriffithIowa Assoc. of Chiefs of Police & Peace Officers
    (Urbandale Police Department)

    Cara Sorrells (Secretary), Iowa Chapter of the Assoc. of Public-Safety Communications Officials (Iowa County Sheriff)

    Lawrence HartpenceGeographic Information Systems (GIS)
    (Westcom Communications Center)

    Captain Richard PierceIowa DPS Communications Interoperability Bureau

    John McCormallyAuditor of State, Ex-Officio Member

    Mark MurphyIowa Firefighters Assoc.
    (Dubuque County 911)

    Rob Rotter (Chair), Iowa State Sheriffs and Deputies Assoc.
    (Iowa County Sheriff)

    Joe SargentPersonal Communications Services companies
    (T-Mobile – West Des Moines)

    Steve ZimmerCellular Providers
    (US Cellular)

    911 Documents & Reports

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    Contact Us

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    Suite 500
    Windsor Heights, IA 50324

    515.725.3231  515.725.3260 FAX
    Business Hours:
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