All Long-term Disaster Recovery Centers (LT-DRC) will be closed on Thursday, November 28, and Friday, November 29, in observance of the Thanksgiving holiday. The centers will resume normal business hours on Monday, December 2, at 9 AM.
At the LT-DRCs Disaster Case Advocates are on hand to help survivors navigate the recovery process, and answer questions about available state, local, and federal assistance and how to apply. Survivors can also check their FEMA or Small Business Administration (SBA) status, receive assistance with their federal assistance applications, including how to file an appeal on a denied federal application, and receive ongoing assistance with unmet needs. Survivors are encouraged to visit the LT-DRC during its hours of operation.
LT-DRC Locations
Clay County
Spencer City Hall
101 W 5th St, Spencer, IA 51301
Hours: Monday – Friday, 9 AM - 5 PM
Pottawattamie County *
County Emergency Management Agency
205 S Main St, Council Bluffs, IA
Hours: Monday – Friday, 9 AM - 5 PM
*In-person FEMA assistance by appointment only. Survivors who want to make an appointment with FEMA staff at the Pottawattamie LT-DRC can call 816-283-7529. Survivors should leave their full name, FEMA registration ID number, and a good phone number for us to return their call.
Sioux County
Rock Valley Shelter House
1013 13th Ave Rock Valley, IA 51247
Hours: Monday – Friday, 9 AM - 5 PM
Additional Ways to Reach a Disaster Case Advocate
- Apply online homelandsecurity.iowa.gov/assistance, DCA Online Form
- Call 515-675-1884
- Email DisasterCaseAdvocacy@iowa.gov