The Long-Term Disaster Recovery Center (LT-DRC) in Clay County will be closed on Thursday, November 27, and Friday, November 28, in observance of the Thanksgiving holiday. Normal business hours will resume on Monday, December 1, at 9 AM.
The Disaster Case Advocacy call center will also be closed for the Thanksgiving holiday. Survivors seeking virtual assistance may leave a message, and an advocate will return your call when the center reopens on Saturday, November 29.
Reach a Disaster Case Advocate through the following ways:
- Online at homelandsecurity.iowa.gov/assistance, DCA Online Form
- Call 515-675-1884, Monday – Sunday, 7 AM - 7 PM
- Email DisasterCaseAdvocacy@iowa.gov
Advocates can support you with:
- Navigating FEMA, Insurance, SBA, and other processes
- Applying for programs and assistance
- Identifying and accessing new resources
- Developing a home repair or rebuild plan
- Creating a unique recovery plan with steps to reach your recovery goals
- And more, based on your disaster-related needs
In-person Assistance
Survivors are encouraged to visit a Long-Term Disaster Recovery Center (LT-DRC) during its hours of operation.
Clay County
Spencer City Hall
101 W 5th St, Spencer, IA 51301
Hours: Monday – Friday, 9 AM - 5 PM
In-person presence until 12/23/2025