The Long-term Disaster Recovery Centers (LT-DRC) in Clay and Sioux County will be closed on Monday, September 1, in observance of Labor Day. The LT-DRCs will reopen on Tuesday, September 2, at 9 AM.
In observance of Labor Day on Monday, September 1, the Disaster Case Advocate call center will be closed for survivors seeking virtual assistance. The call center will reopen on Tuesday, September 2. You may leave a message, and an advocate will return your call the next day.
At the LT-DRC and over the phone, Disaster Case Advocates are on hand to help survivors navigate the recovery process and answer questions about available state, local, and federal assistance and how to apply. Survivors can also check their FEMA or Small Business Administration (SBA) status, receive assistance with their federal assistance applications, including how to file an appeal on a denied federal application, develop a home repair or rebuild plan, and create a unique recovery plan with steps to reach their recovery goals.
In-person Assistance
Survivors are encouraged to visit a Long-Term Disaster Recovery Center (LT-DRC) during its hours of operation.
Clay County
Spencer City Hall
101 W 5th St, Spencer, IA 51301
Hours: Monday – Friday, 9 AM - 5 PM
Sioux County
Hawarden City Hall
1150 Central Ave, Hawarden, IA 51023
Hours: Monday – Friday, 9 AM – 4:30 PM
Additional Ways to Reach a Disaster Case Advocate
Apply online at homelandsecurity.iowa.gov/assistance, DCA Online Form
Call - 515-675-1884