The Iowa Long-term Disaster Recovery Center in Pottawattamie County will transition to in-person Disaster Case Advocacy after Friday, January 31. Disaster Case Advocates will be at the Pottawattamie County Emergency Management Agency on Wednesdays, starting February 5, between 9 AM and 3 PM. No appointment is necessary. The Long-term Disaster Recovery Centers in Clay and Sioux Counties will remain open.
Pottawattamie Disaster Case Advocate In-person Assistance
County Emergency Management Agency
205 S Main St, Council Bluffs, IA
Hours: Wednesdays, starting February 5, 9 AM- 3 PM
Additional Ways to Reach a Disaster Case Advocate
- Apply online at homelandsecurity.iowa.gov/assistance, DCA Online Form
- Call 515-675-1884, Monday – Sunday, 7 AM - 7 PM
- Email DisasterCaseAdvocacy@iowa.gov
Advocates can support you with:
- Navigating FEMA, Insurance, SBA, and other processes
- Applying for programs and assistance
- Identifying and accessing new resources
- Developing a home repair or rebuild plan
- Creating a unique recovery plan with steps to reach your recovery goals
- And more, based on your disaster-related needs
Long-term Disaster Recovery Center Locations
Survivors are encouraged to visit an LT-DRC during its hours of operation.
Clay County
Spencer City Hall
101 W 5th St, Spencer, IA 51301
Hours: Monday – Friday, 9 AM - 5 PM
Sioux County
Rock Valley Shelter House
1013 13th Ave Rock Valley, IA 51247
Hours: Monday – Friday, 9 AM - 5 PM