All Iowa Long-term Disaster Recovery Centers (LT-DRC) will be closed on Monday, January 20, 2025, in honor of Martin Luther King Jr. Day. The centers will reopen on Tuesday, January 21 at 9 AM. The Disaster Case Advocacy call center will remain open.
Ways to Reach a Disaster Case Advocate
- Apply online homelandsecurity.iowa.gov/assistance, DCA Online Form
- Call 515-675-1884, Monday – Sunday, 7 AM - 7 PM
LT-DRC Locations
Survivors are encouraged to visit a LT-DRC during its hours of operation.
Clay County
Spencer City Hall
101 W 5th St, Spencer, IA 51301
Hours: Monday – Friday, 9 AM - 5 PM
Pottawattamie County *
County Emergency Management Agency
205 S Main St, Council Bluffs, IA
Hours: Monday – Friday, 9 AM - 5 PM
*In-person FEMA assistance by appointment only. Survivors who want to make an appointment with FEMA staff at the Pottawattamie LT-DRC can call 816-283-7529. Survivors should leave their full name, FEMA registration ID number, and a good phone number for us to return their call.
Sioux County
Rock Valley Shelter House
1013 13th Ave Rock Valley, IA 51247
Hours: Monday – Friday, 9 AM - 5 PM