Link to Iowa Homeland Security & Emergency Management's Twitter feedLink to Iowa Homeland Security & Emergency Management's Facebook pageLink to Iowa Homeland Security & Emergency Management's BlogLink to the Ready Iowa website Podcasts pageLink to the HSEMD YouTube channel

Contact Us

Iowa Homeland Security and Emergency Management
7900 Hickman Road, Suite 500

Windsor Heights, Iowa 50324

Phone (515) 725-3231

FAX (515) 725-3260

Click here for map/directions to our office.

 

Web Contact Form

Before completing this form, please check to see if your question is answered in the information at the bottom of this page. (RE: Employment, Disaster Assistance, Immigration/Citizenship, Records Request, Reporting Suspicious Behavior, Vendors)

 

* denotes required fields.

*

First Name *

Last Name *

*

   

*

*

*


Characters remaining:
 

Click the tabs for more information. Click again to close.

Employment

 

All hiring for the department is accomplished through the Iowa Department of Administrative Services. Click to go to the state jobs web page.

 

Iowa Homeland Security and Emergency Management also does not hire or have anything to do with hiring team members for any state special teams (Bomb Squad Task Force, Incident Management Team, Search and Rescue a.k.a. Iowa Task Force 1, Special Weapons and Tactics Team, or the Weapons of Mass Destruction HazMat Team.) If you are interested in joining one of these teams, please contact the local fire or police departments who staff those teams. Click here for more information on state special teams.

 

Disaster Assistance

 

Please check our 2014 Severe Storms and Flooding page for more information on current available assistance.

 

Immigration/Citizenship Issues

 

Iowa HSEMD does not handle immigration or citizenship issues. Click for more info.

 

Report immigration-related suspicious behavior to U.S. Immigration and Customs Enforcement (ICE) by calling 1-866-347-2423.

 

 

Internet/Email "Phishing" Scams

 

Internet/Email "Phishing" Scams

If you have received an email supposedly from Iowa Homeland Security and Emergency Management or any other government or law enforcement agency claiming that you owe money or threatening you with legal action, please contact your local law enforcement agency. HSEMD will never contact you in this manner. Identity thieves will constantly try to trick you to give them your personal information (credit card numbers, bank account information, passwords, etc.). Don't write back, and don't give them any personal information!

 

If you have received such an email, you may also click here to report it to the Internet Crimes Complaint Center.

 

For additional information about fraud and phishing, visit the Iowa Attorney General's website.

 

 

Records Request Policy ("Open Records" Requests)

 

It is the policy of Iowa Homeland Security and Emergency Management to provide requested records in a timely manner.

 

Copying Costs

The department will provide 10 copies free of charge per request. Additional copies will be 10 cents per page.

 

Administrative Work Costs

The first three hours of associated administrative work will be provided free of charge. Administrative work is charged at pro rata salary rate of the person who is performing the work.

 

Administrative work includes:

  • Locating records
  • Screening records to redact any information that is not public
  • Review of work to ensure it has been properly screened prior to release
  • Copying of records
  • Electronic preparation of records, including formatting, compiling, and saving as PDF documents

 

Cost Estimates and Payment

An estimate of costs associated with a records request will be provided to the requester. The requester may be required to submit an advance deposit of the expected fee before any work is performed.

 

Checks should be made out to Iowa Homeland Security and Emergency Management.

 

 

Reporting Suspicious Behavior

 

Contact your local law enforcement agency to report suspicious behavior. The Iowa State Sheriffs and Deputies Association has a link with their member directory on their website. Or, contact your city police department.

Report immigration-related suspicious behavior to U.S. Immigration and Customs Enforcement (ICE) by calling 1-866-347-2423.

 

 

Vendors

 

Please contact the Iowa Department of Administrative Services to learn how to do business with the State of Iowa if your business has not been solicited by Iowa Homeland Security and Emergency Management.

 

Click here to find out about any open Requests for Bids, Information, Proposals or Quotations (RFBs, RFIs, RFPs or RFQs) the department may have.