Iowa Homeland Security and Emergency Management
7900 Hickman Road, Suite 500
Windsor Heights, Iowa 50324
Phone (515) 725-3231
FAX (515) 725-3260
Web Contact Form
Before completing this form, please check to see if your question is answered in the information at the bottom of this page. (RE: Employment, Disaster Assistance, Immigration/Citizenship, Records Request, Reporting Suspicious Behavior, Vendors)
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Click the tabs for more information. Click again to close.
All hiring for the department is accomplished through the Iowa Department of Administrative Services. Click to go to the state jobs web page.
Iowa Homeland Security and Emergency Management also does not hire or have anything to do with hiring team members for any state special teams (Bomb Squad Task Force, Incident Management Team, Search and Rescue a.k.a. Iowa Task Force 1, Special Weapons and Tactics Team, or the Weapons of Mass Destruction HazMat Team.) If you are interested in joining one of these teams, please contact the local fire or police departments who staff those teams. Click here for more information on state special teams.
Please check our 2016 Severe Storms and Flooding page for more information on current available assistance.
Internet/Email "Phishing" Scams
If you have received an email supposedly from Iowa Homeland Security and Emergency Management or any other government or law enforcement agency claiming that you owe money or threatening you with legal action, please contact your local law enforcement agency. HSEMD will never contact you in this manner. Identity thieves will constantly try to trick you to give them your personal information (credit card numbers, bank account information, passwords, etc.). Don't write back, and don't give them any personal information!
If you have received such an email, you may also click here to report it to the Internet Crimes Complaint Center.
It is the policy of Iowa Homeland Security and Emergency Management to provide requested records in a timely manner.
The department will provide 10 copies free of charge per request. Additional copies will be 10 cents per page.
Administrative Work Costs
The first three hours of associated administrative work will be provided free of charge. Administrative work is charged at pro rata salary rate of the person who is performing the work.
Administrative work includes:
- Locating records
- Screening records to redact any information that is not public
- Review of work to ensure it has been properly screened prior to release
- Copying of records
- Electronic preparation of records, including formatting, compiling, and saving as PDF documents
Cost Estimates and Payment
An estimate of costs associated with a records request will be provided to the requester. The requester may be required to submit an advance deposit of the expected fee before any work is performed.
Checks should be made out to Iowa Homeland Security and Emergency Management.
Contact your local law enforcement agency to report suspicious behavior. The Iowa State Sheriffs and Deputies Association has a link with their member directory on their website. Or, contact your city police department.
- Iowa State Sheriffs and Deputies Association
- Iowa Police Chiefs Association
- Iowa Law Enforcement Academy (ILEA) City Law Enforcement Links
- ILEA Sheriff Office Links
Report immigration-related suspicious behavior to U.S. Immigration and Customs Enforcement (ICE) by calling 1-866-347-2423.
Please contact the Iowa Department of Administrative Services to learn how to do business with the State of Iowa if your business has not been solicited by Iowa Homeland Security and Emergency Management.
Click here to find out about any open Requests for Bids, Information, Proposals or Quotations (RFBs, RFIs, RFPs or RFQs) the department may have.